Effective Date: 14 June 2026
This Refund & Cancellation Policy applies to appointments, tests, scans, and health check-up services booked with Sri Venkateswara Diagnostic & Scans through our website, phone, or direct visit.
Patients may request cancellation or rescheduling before the scheduled appointment time by contacting our centre.
Refunds may be considered only if payment was made in advance and the service has not been started or completed.
Refunds will not be applicable once the test, scan, sample collection, consultation, or diagnostic procedure has started or been completed.
Appointments may be rescheduled based on slot availability. Please contact us as early as possible for changes.
In case of failed, duplicate, or excess payment, patients should contact us with payment proof. Eligible refunds will be processed after verification.
Approved refunds may take 7 to 10 working days to reflect, depending on the payment method and bank processing time.
If an appointment is cancelled by our centre due to unavoidable reasons, the patient may choose either rescheduling or refund, where applicable.
Sri Venkateswara Diagnostic & Scans
No. 320, Flat A1, Sakthi Elegance Apartment,
Velachery Main Road, Velachery, Chennai – 600042
Phone: +91 9941003980 / 9941003986
Email: info@venkateswaradiagnostic.com